Fire Damage: How do we do it?

4/27/2017 (Permalink)

Customers belongings after a fire damage, most of the items were able to be restored.

Do you ever wonder how SERVPRO keeps up with every customer’s job progress? SERVPRO of Blackwood / Gloucester Township has a pretty tried and true method to keep everyone up to date on the progress of every job. When a customer first calls in a loss, we at SERVPRO of Blackwood / Gloucester Township enter all of the pertinent information into a form called the FNOL or “First Notice of Loss.” This form is sent to everyone involved including our First Responders, Office staff so they can communicate with your insurance company, and managers so they know the status of every job in progress. Every note, assessment, detail associated with that job from that point forward is attached to that initial FNOL so that it is at our fingertips if you ever have any questions or concerns.

Call us today for all of your fire damage restoration needs at 856-227-7800